[Notice] September 2026 App Wallet unauthorized asset transfers — official guidance hub
This page gathers the official guidance related to the September 2026 App Wallet (software wallet) unauthorized asset transfers. (Last updated 2026-10-07)
Assets held in your App Wallet (software wallet) are at risk of being lost. If you have any assets remaining, move all of them immediately to a hardware wallet or another trusted wallet.
warning
All App Wallet (software wallet) users should move their assets immediately.
Do not move only part of your assets. Move ALL coins and tokens without leaving anything behind.
Official documents
| Document | Contents | Link |
|---|---|---|
| Status report | Incident overview, timeline, scope of impact, company response | Open |
| Check whether this applies to you | "Check if affected" feature, manual check, exemptions | Open |
| How to move App Wallet assets | Move procedure by destination and asset | Open |
| FAQ | How to identify an App Wallet, hardware-wallet Q&A, move Q&A, what to submit if affected, impersonation | Open |
Help Center articles
- Assets were moved from my App Wallet without my approval. What should I do?
- I only use a hardware wallet. Does the App Wallet notice apply to me?
- How do I know whether I have an App Wallet (software wallet)?
- What is "Check if affected" in the app, and how do I read the result?
- How to move your App Wallet assets safely
- I saw an "Urgent Security Notice" pop-up in the app. Is it real? What are the official channels?
- What caused the App Wallet incident, and what is the current status?
- What about assets I deposited with Doppler, SOIL or another yield service?
Updates are announced through the official blog and X (@DCENTWALLETS). Never share your recovery phrase, private key, PIN, or password with anyone — including DCENT.