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What about XRP I deposited with Doppler, SOIL or another yield service?

Last updated 2026-10-07.

XRP you deposited with a yield service such as Doppler or SOIL is managed in the service's own account, so it requires a procedure separate from moving your App Wallet assets. DCENT is currently coordinating with each yield service to guide the specific action needed for each customer. Because the procedure differs by service, please submit a 1:1 inquiry including the information below, and support will check and reply promptly.

Please include the following when you submit:

  • The yield service you use

  • The XRP wallet address used for the deposit

  • A screenshot of your deposit history

  • A screenshot of the DCENT receive screen (My Wallet → select the XRP account → Receive → QR code screen)

  • The wallet type used for the deposit (App Wallet / Biometric / Card)

  • Submit a 1:1 inquiry

While you wait for guidance:

  • If you have other assets remaining in your App Wallet, move all of them now to a hardware wallet or another trusted wallet. Do not move only part.
  • Do not follow key-change or withdrawal methods shared in communities or open chats. Support will verify them for you individually.

DCENT never asks for your recovery phrase, private key, PIN, or password under any circumstances. Any message or DM requesting them is an impersonation — do not respond.