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App Wallet (Software)

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This guide is based on D’CENT mobile app version 8.1.0.

Please update the D'CENT mobile app to the latest version before using it.

Using the App Wallet​

You can start using the App Wallet by selecting "Mobile App Wallet" the first time you launch the D'CENT mobile app after installation.

If you are already using a cold wallet (Biometric Wallet or Card Wallet), you can add an App Wallet later from Settings > Manage All Wallets by tapping "Add App Wallet".

App Wallet Backup​

The first time you use the App Wallet, the app reminds you that you need to back up the 24-word mnemonic code.
This reminder appears at the top of the "My Wallet" tab, when you add a cryptocurrency account, and inside the "Settings" tab.

Make sure you back up the 24-word mnemonic code of your App Wallet and store it in a safe place.

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If you delete the D'CENT mobile app or lose your phone without backing up the mnemonic code, you will permanently lose all assets in your software wallet.

Follow the steps below to back up your wallet.

1) Tap the "Backup" button in the banner at the top of the "My Wallet" tab, or go to the "Settings" tab and tap "App Wallet backup" to open the backup screen.

2) Enter the 6-digit password for the mobile app. (If biometric authentication is enabled, you can use it instead of typing the password.)

3) Read the warning, tick the checkbox, and tap "Backup mnemonic code".

4) Review the sensitive-information warning popup, then tap "OK".

5) Write down all 24 words in the exact order shown on screen. You can also tap "Copy to clipboard" to copy them temporarily. Tap "Verify mnemonic code" to continue.

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For maximum security, write your mnemonic code down on paper and store it offline—for example, in a notebook kept in a safe place.

6) Using the words you wrote down, tap each word on the screen in the correct order to rebuild the mnemonic code.

7) Once all 24 words are placed in the correct order, tap "Complete".

8) Tap "Go to My Wallet tab" to finish the backup.

9) You can now tap the "Add Account" button to add the coin accounts you need. For detailed instructions on adding coin accounts, see here.

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The same mnemonic code from your software wallet can also be used to recover the wallet on a Biometric hardware wallet.

For more information, see the guide on recovering your wallet on the Biometric Wallet.

Using Multi App Wallet​

Starting from D'CENT mobile app version v8.1.0, the Multi App Wallet feature lets you add new App Wallets even if you are already using one.

To create a brand-new App Wallet, choose "Add App Wallet" > "Create New Wallet". To bring in an existing wallet, choose "Import Wallet" and enter its mnemonic phrase.

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Note: You can add up to 100 App Wallets with the Multi App Wallet feature.

Import Wallet​

Starting from D'CENT mobile app version 8.1.0, the "Recover Wallet" menu has been renamed to "Import Wallet".

The Import Wallet feature accepts 24-word mnemonic codes generated by D'CENT as well as 12- or 24-word mnemonic codes from external wallets.

Follow the steps below to import a wallet:

1) Open Settings > Manage All Wallets.

2) Tap "Add App Wallet".

3) Tap "Import Wallet".

4) Enter the 6-digit password for the mobile app. (If biometric authentication is enabled, you can use it instead of typing the password.)

5) Read the warning, tick the checkbox, and tap "Start" to continue.

6) Enter all 24 words of the mnemonic code in the exact order you wrote them down. You can also enter a 12- or 24-word mnemonic code from an external wallet.

You can use the "Paste" button to paste content from your clipboard. After double-checking that every word is correct, tap "Import Wallet".

7) Tap "Complete" to finish importing the wallet.

8) After the import, you need to re-add your existing accounts to see your balances.
Tap the "Add Account" button and add the accounts you previously managed.

Important Notes When Adding an Account​

Legacy Account Notice​

Starting from D'CENT mobile app version v5.3.1, for chains that use the Ethereum address format—such as Kaia, Ethereum Classic, and RSK—new accounts are generated using the same address format as Ethereum.

For more details, see the guide below.

If assets are not visible after recovering from an external wallet's mnemonic code​

If you import a wallet using a mnemonic from an external wallet but the addresses look different and your assets don't appear, you may need to enable the Custom Path Account feature and manually add the matching "Vendor Lock-In" account.

For detailed instructions on Vendor Lock-In accounts, see here.

Change App Wallet Name​

From the App Wallet Info menu, you can rename your App Wallet. When you manage multiple App Wallets, renaming them based on purpose or owner makes them much easier to organize.
(e.g., Wallet01, BTConly, MyAssets, ETHwallet)

Follow the steps below to change the App Wallet name.

1) In the "Settings" tab of the D'CENT mobile app, tap the More (⋮) button.

2) Tap "App Wallet Info".

3) Tap the edit icon.

4) Type the new name in the field and tap "Save".

Delete App Wallet​

If you have an App Wallet you no longer use, you can remove it from the Delete App Wallet menu.

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Important: Before deleting an App Wallet, make sure your mnemonic code is backed up.
If you delete the App Wallet without a backup, all of its assets may be permanently lost.

Follow the steps below to delete your App Wallet.

1) In the "Settings" tab of the D'CENT mobile app, tap the More (⋮) button and choose "Delete App Wallet". You can also open the "Manage All Wallets" menu, select the App Wallet you want to delete, and then tap "Delete App Wallet".

2) A confirmation message appears. Make sure your mnemonic backup is complete, then tap "Delete".

3) Enter the 6-digit password for the mobile app or use biometric authentication to finish the deletion.