The device screen does not show my balance or transaction history.

The DCENT X screen does not show balances or transaction history. This is normal behavior, not a malfunction.

[What the device and the app each do]

• The device screen : shows only the account list and the address (QR code).
• The mobile app : is where you check balances and transaction history.

[Note]

Tap an account on the device home screen to see that account's address, and swipe sideways to see the same address as a QR code.

[User guide]

• Checking account information

❓Related questions

• I opened the app but my coins are not showing / my coin balance suddenly decreased