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Recovery word verification keeps failing.

On the verification screen shown after the wallet is created, you must choose - from the 3 words on screen - the word that matches the position in the list you wrote down.

[Things to check]

  • Check that the order you wrote down is correct. For example, if word 1 is abandon, you must select abandon on the screen.
  • Check whether the order slipped or a line was skipped while you were writing the words down.
  • You may have confused words with similar spelling. (e.g. u / v, l / i, h / n / m)

[Cautions]

  • Once you have viewed the mnemonic you cannot view or retrieve it again. After that, only the mnemonic verification feature - which checks whether the words you wrote down are correct - remains available.
  • If your notes are wrong you cannot pass the verification, so please make sure your R3covery Card backup has been completed.

[User guide]

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