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There are no accounts on the device home screen.

Right after you finish the initial setup or a restore, there are no accounts yet. You add accounts in the mobile app, and the accounts you add are synced to the device and shown there.

[What to do]​

  1. Turn Bluetooth on in the Control Center and connect to the mobile app.
  2. Once connected, the account information syncs automatically. Please wait a moment.
  3. Tap “Add account” in the app and add the coin accounts you want to use.

[Notes]​

  • The default view on the home screen is the tile view. Tap the list icon at the top right of the Control Center to switch to the list view.
  • If you have switched to a passphrase wallet, the account list may look the same but it is a separate wallet with different addresses. Use the icon in the header to check which wallet you are currently in.

[If you used Hide all accounts]​

If you added accounts but they still do not appear on the screen, check whether Hide all accounts is turned on. It is set on the device under Settings > Wallet Management > Hide all accounts.

  • Hiding accounts does not make your assets disappear.
  • After you turn hiding off, you must connect again from the app for the device and the app to sync.

[User guide]​