I cannot enter recovery words on the T9 keypad.
These are the three situations we are asked about most often on the recovery word entry screen.
[The word is not confirmed]
- Once you type two or more letters, suggestion chips appear and you have to tap a suggestion chip yourself to confirm the word. Even when only one suggestion is left, it is not confirmed automatically.
- When a word is confirmed, the counter at the top (N/24) increases.
[Keys are gray and cannot be pressed]
- Keys that cannot start any word matching the letters you have typed so far are grayed out and disabled. This is normal behavior.
- If a key does not respond, you most likely mistyped an earlier letter. Delete it with the delete icon on the left and type it again.
[Letters are not entered as intended]
- Several letters share one key, so pressing the same key repeatedly cycles through them. (abc key: a → b → c)
- An unconfirmed letter has a blinking underscore and is confirmed automatically after 2 seconds. Press the right arrow on the input row to confirm it immediately.