I want to cancel my order.

You can request a cancellation by submitting a 1:1 inquiry.

[How to Request Order Cancellation]

Please submit a 1:1 inquiry with the following information:

Go to 1:1 inquiry

1. Order number:
2. Orderer's name:
3. Shipping address/contact number:
4. Reason for cancellation:

Once received, our support team will review your request and contact you shortly.

[Refund Information]

• Refund processing times may vary depending on the payment method
• It may take up to 7 business days after cancellation is confirmed
• A confirmation email will be sent to the email address you provided once your refund has been processed

[Important Notes]

• Cancellations are not possible after shipment begins (after the shipping label has been printed)
• If you wish to cancel an order after it has been shipped, please request a return after receiving the order