How to use my wallet when I change my phone?

If you've changed your mobile device, you can continue using your D'CENT Wallet based on your wallet type as outlined below:

[For App Wallet Users]

The App Wallet must be restored using your 24 recovery words (mnemonic phrase).

1. Ensure you’ve backed up your 24 recovery words from your previous phone
   ⚠️ If not backed up, recovery is not possible
2. Install the D'CENT app on your new phone
3. Launch the app and select [Import Wallet], then enter your 24 recovery words
4. Re-add your coin accounts to restore access to your assets

Go to the App Wallet User Guide

**🚨**Important Notice

Restoring the app via Google Backup, Samsung Cloud, or iCloud does not recover the App Wallet data. You must restore using your recovery words.

[For Biometric Wallet Users]

The Biometric Wallet stores your recovery words and private key in the device hardware, so you can simply connect it to your new phone via Bluetooth.

1. Install the D'CENT app on your new phone
2. Pair your Biometric Wallet with the phone via Bluetooth

For Bluetooth pairing instructions with the Biometric Wallet, please refer to the user guide that matches your phone model.

• How to Connect with Android Phone
• How to Connect with iPhone

[For All-in-One Card Wallet Users]

D'CENT All-in-One Card Wallet is a card-type cold wallet that connects via NFC tagging.

No special recovery is needed; just tag the card on your new phone.

1. Install the D'CENT app on your new phone
2. When launching the app, select [Card Wallet]
3. Tag the card wallet to your phone
4. If your previous accounts don’t appear:
   Go to the [My Wallet] tab and tap [+ Add Account] to manually restore your previous accounts.