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How to use my wallet when I change my phone?

If you've changed your mobile device, you can continue using your DCENT Wallet based on your wallet type (DCENT X / Biometric Wallet / DCENT S · All-in-One Card Wallet / App Wallet) as outlined below:

[For DCENT X Users]​

DCENT X stores your recovery words and private key in the device hardware, so you can continue using it on your new phone.

  1. Install the DCENT app on your new phone
  2. When launching the app, select [Biometric Wallet]
  3. Connect DCENT X to the new phone via Bluetooth (on Android, a USB-C cable also works)

For DCENT X connection instructions, please refer to the user guide.

[For Biometric Wallet Users]​

The Biometric Wallet stores your recovery words and private key in the device hardware, so you can simply connect it to your new phone via Bluetooth.

  1. Install the DCENT app on your new phone
  2. When launching the app, select [Biometric Wallet]
  3. Pair your Biometric Wallet with the phone via Bluetooth

For Bluetooth pairing instructions with the Biometric Wallet, please refer to the user guide that matches your phone model.

[For DCENT S / All-in-One Card Wallet Users]​

The DCENT S Card Wallet and the DCENT All-in-One Card Wallet are card-type cold wallets that connect via NFC tagging.

No special recovery is needed; just tag the card on your new phone.

  1. Install the DCENT app on your new phone
  2. When launching the app, select [Card Wallet]
  3. Tag your DCENT S or All-in-One Card Wallet to your phone
  4. If your previous accounts don’t appear:
    Go to the [My Wallet] tab and tap [+ Add Account] to manually restore your previous accounts.

[For App Wallet Users]​

warning

The App Wallet (software wallet) is related to the September 2026 unauthorized asset transfers. If you use an App Wallet, please review the official guidance below first and move your assets to a safe wallet.

The App Wallet must be restored using your 24 recovery words (mnemonic phrase).

  1. Ensure you’ve backed up your 24 recovery words from your previous phone
    ⚠️ If not backed up, recovery is not possible
  2. Install the DCENT app on your new phone
  3. Launch the app and select [Import Wallet], then enter your 24 recovery words
  4. Re-add your coin accounts to restore access to your assets

Go to the App Wallet User Guide

🚨 Important Notice

Restoring the app via Google Backup, Samsung Cloud, or iCloud does not recover the App Wallet data. You must restore using your recovery words.